SaHel Locs ('we,' 'our,' or 'us'), located at 14502 Greenview Dr, Laurel, Maryland 20708, is committed to protecting the privacy of every client and visitor. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website (sahellocs.com), book our services, or contact us in any way.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
Name, email address, and phone number submitted through booking, intake, or contact forms
Hair profile information provided through our client intake form (hair texture, density, scalp conditions, service needs)
Payment information — processed securely through our third-party payment processor (Square). SaHel Locs does not store payment card details.
Messages, inquiries, or feedback submitted through our contact form or email
Browser type, device type, and operating system
IP address and geographic location data
Pages visited, time spent on site, and navigation behavior (via website analytics)
Cookies and similar tracking technologies (see Section 5)
To confirm, manage, and communicate about your appointments
To send appointment reminders, follow-up messages, and care instructions via email or WhatsApp (with your consent)
To personalize your service experience based on your hair profile
To respond to your inquiries and provide customer support
To send promotional communications (only with your explicit consent — you may opt out at any time)
To improve our website, services, and client experience
To comply with applicable laws, regulations, and legal obligations
SaHel Locs does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
With trusted service providers who assist in operating our business (e.g. scheduling platforms, payment processors, email providers) — all subject to confidentiality agreements
When required by law, court order, or government authority
To protect the rights, safety, or property of SaHel Locs or our clients
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client intake forms and appointment records are retained for a minimum of [1 Year]. You may request deletion of your data at any time (see Section 6).
Our website uses cookies to improve your browsing experience and collect analytics data. You may disable cookies in your browser settings; however, some features of our website may not function properly without them.
As a client or website visitor, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal data, subject to legal retention requirements
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email
To exercise any of these rights, contact us at: [email protected] | +1 (240) 486-4734
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through encrypted, secure channels via our payment processor.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
SaHel Locs | 14502 Greenview Dr, Laurel, Maryland 20708
📧 [email protected] | 📞 +1 (227) 215-8489 | 🌐 www.sahellocs.com